Due to the nature of digital content, eBook purchases are non-refundable once downloaded or accessed.
If you experience issues with your download or receive the wrong file, please contact us within 3 days for assistance.
Physical Books
Returns are accepted within 7 days of receiving your order if the item is damaged, defective, or incorrect and book is unused and in original condition.
To request a return, contact our support team with your order number and a photo of the issue.
🚚 Shipping
Digital Products
All eBooks are delivered instantly via email and are also accessible from your account dashboard after purchase.
No physical shipping is required.
Physical Books
Orders are processed within 1–2 business days.
Estimated delivery time: 3–7 business days (West Malaysia), 5–10 business days (East Malaysia).
Tracking information will be provided via email once your order is shipped.
